Terms & Conditions
Welcome to Protek Mo. By accessing or purchasing from our website, you agree to the following Terms & Conditions.
1About These Terms
These Terms govern your use of the Protek Mo website and your purchase of products from us.
We reserve the right to update these Terms when necessary. Any updated Terms will be published on this website.
2Products
Protek Mo products are made using a Print-on-Demand model.
Product images are provided for representation purposes. There may be minor differences in colour, appearance or placement due to screen settings, printing processes and production variations.
3Product Selection
Customers are responsible for selecting the correct:
- Phone model
- Product/design
- Variant
- Quantity
- Shipping address
- Contact details
4Orders
An order is considered successfully placed once payment has been successfully received or, where applicable, the order has been accepted for Cash on Delivery.
We reserve the right to cancel or refuse an order in cases including suspected fraud, incorrect pricing, technical errors, product unavailability or other legitimate reasons.
5Print-on-Demand
Products are manufactured after an order is placed.
Protek Mo uses Qikink, India, as its Print-on-Demand and fulfilment partner.
Qikink’s current service information states that products can be produced and shipped under the seller’s brand.
6Pricing
All product prices displayed on the website are subject to change without prior notice.
We make reasonable efforts to ensure that prices and product information are accurate.
In the event of an obvious pricing or technical error, we reserve the right to cancel the affected order and provide an appropriate resolution.
7Payments
Payments may be processed through third-party payment providers.
Protek Mo does not store complete card, banking or payment credentials on its own systems unless explicitly stated.
8Shipping
Delivery times are estimates and are not guaranteed.
Courier delays, weather, incorrect addresses, holidays, service disruptions and other circumstances may affect delivery.
Please refer to our Shipping Policy for more information.
9Returns & Refunds
Returns, replacements and refunds are governed by our Returns & Refund Policy.
Because Protek Mo products are made on demand, change-of-mind returns and incorrect phone-model selections may not be eligible for return.
10Intellectual Property
All original Protek Mo branding, website content, graphics, photographs, logos and original designs are protected by applicable intellectual-property laws.
You may not copy, reproduce, redistribute, sell or commercially use Protek Mo’s original content without written permission.
11Customer Content
If customers submit photographs, reviews, artwork or other content to Protek Mo, they confirm that they have the necessary rights to provide that content.
Customers should not submit content that infringes another person’s copyright, trademark, privacy or other legal rights.
12Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with website security
- Copy website content without permission
- Submit fraudulent orders
- Provide false or misleading information
- Abuse promotional offers or payment systems
13Third-Party Services
Our website may use third-party services for payment processing, website hosting, analytics, shipping, production and fulfilment.
Those services may have their own terms and policies.
14Limitation of Liability
To the extent permitted by applicable law, Protek Mo will not be responsible for indirect or consequential losses arising from website use, courier delays, third-party service interruptions or circumstances outside our reasonable control.
Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded.
15Governing Law
These Terms are governed by the applicable laws of India.
Any dispute will be subject to the jurisdiction of the appropriate courts in India.
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