Cancellation Policy
At Protek Mo, products are made specifically after you place your order.
❓Can I Cancel My Order?
You may contact us immediately after placing your order to request cancellation.
However, once an order has entered production or fulfilment, cancellation may no longer be possible.
Just placedCancellation may be possible
In production / fulfilmentCancellation may no longer be possible
Produced or shippedReturns & Refund Policy applies
This is because your product may already have been specifically produced for your order.
📩How to Request Cancellation
Contact us as soon as possible:
📞
WhatsApp / Phone
✉️
🧾 Please include your Order ID.
⚠️Important
Cancellation requests are not guaranteed once production or fulfilment has started.
If your order has already been produced or shipped, our standard Returns & Refund Policy will apply.
Because Protek Mo uses a Print-on-Demand fulfilment model, orders may enter production shortly after they are received.