Privacy Policy
At Protek Mo, we respect your privacy and want you to understand how your information is used when you visit our website or place an order.
1Information We Collect
When you place an order or contact us, we may collect information such as:
- Name
- Mobile number
- Email address
- Shipping address
- Billing information
- Order details
- Payment status
- Customer support communications
2Why We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Arrange product production and delivery
- Provide order updates and tracking
- Respond to customer-support requests
- Process refunds or replacements
- Prevent fraudulent transactions
- Improve our website and services
- Meet applicable legal and regulatory requirements
3Print-on-Demand Fulfilment
Because Protek Mo uses a Print-on-Demand fulfilment model, necessary order information may be shared with our fulfilment and shipping partners to manufacture and deliver your order.
Our current fulfilment partner is Qikink, India.
Qikink’s own privacy and data practices are governed by its policies and terms.
4Payment Information
Payments may be processed through third-party payment gateways.
5Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning
- Understand website usage
- Improve customer experience
- Remember certain preferences
- Support analytics or marketing where applicable
6Data Security
We take reasonable steps to protect customer information against unauthorized access, misuse or disclosure.
However, no online system can be guaranteed to be completely secure.
7Third-Party Services
Our website may use third-party providers for:
- Payment processing
- Website hosting
- Analytics
- Advertising
- Shipping
- Product fulfilment
These providers may process information according to their own privacy policies.
8Your Information
You may contact us regarding your personal information or order information.
For privacy-related questions, contact:
📞 7021674680
9Policy Updates
We may update this Privacy Policy from time to time.
The latest version will always be published on this page.
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